Can I make a booking for persons other than myself? Of course. Simply Register or follow the booking process. Select journey and after login you will be asked. easyBus offers cheap airport transfers between London to Gatwick, Stansted and of 2 luggage items are permitted onboard for each easyBus ticket holder. You must Cancel the existing booking first, a cancellation/admin. fee will apply, the charge will be 50% of the value of the ticket (note this excludes the card fee).

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If the booking is not listed then it has not been made and does not exist. You will need to make a new booking request from the start however your account details will have been retained and you will not need to register again. We may also send you your tickets in PDF format as a last measure. If you leave or lose any of your luggage whilst travelling on an easyBus Service and tickett luggage is either easybis by or handed to a member of easyBus staff we shall take reasonable care of that luggage.

Refunds will not be given to passengers who are denied permission to travel because they are in possession of prohibited items and are unable to dispose of them prior to travel. Easybys may only be cancelled prior to the day of travel. Only a new booking can be made at the price then current.

We do not guarantee that we will contact you. If we have reason to suspect fraudulent use of a ticket, we reserve the right to refuse your permission to travel. Cancel the original easyhus Make a new booking for the number of passengers now travelling.

Children under 3 years of age must sit in an approved infant seat that fits on the bus and is compliant with current UK regulations. We will only be liable for any loss or damage to your luggage and personal belongings caused by our negligence.


The published running times of any easyBus Service are only stated approximately and we will try to minimise any disruption to your Journey. In addition to your luggage allowance, Additional Luggage may be carried provided that you book and pay for an additional seat upon which the Additional Luggage must be carried.

If we cancel or withdraw an easyBus Service before it has commenced, due to a circumstance within our reasonable control and you have made a booking for travel on the easyBus Service concerned, our liability to you will be at our option to:. Please enable javascript to view this website properly. Go to the easyBus home page www. Our liability is limited to that stated in these Conditions of Carriage: Simply login to easyBus account and locate the booking s you wish to change.

All Passengers must wear seat belts. If we cancel or withdraw an easyBus Service before it has commenced, due to a circumstance within our reasonable control and you have made a booking for travel on the easyBus Service concerned, our liability to you will be at our option to: You may print tickets anytime before travel by logging into your account with your e-mail address and password.

Children under the age of 3 years must have an infant seat. Unless otherwise stated in these Conditions of Carriage, no person other than you and us shall have the benefit of or be entitled to rely upon or enforce any term of these Conditions of Carriage and the Contracts Rights of Third Parties Act is excluded.

By default you should be at ‘my bookings’ page. Passengers may be permitted to travel on services departing up to 60 minutes before or after their booked departure time, subject to seat availability, without additional payment.

We may charge you a reasonable administration fee for the storage and return of your lost luggage. This data will be used and disclosed by easyBus and iBookings who are the sites data handlers and processors, our agents easbyus sub contractors for the purpose of complying with our obligations under these Conditions of Carriage including, but not limited to, administering your Booking and complying with any legal obligations.


If you do not have a printer available at the time of booking or if the booking confirmation is not automatically displayed with ‘Print Tickets’ option, the booking can be accessed and Tickets can be tickket either immediately or at a later time by simply logging into my account.

How do I print my Tickets?

How can I pay for my ticket(s)? – easyBus FAQs

Exceptional circumstances include, for example, where passengers are not able to travel owing to bereavement or on medical grounds in respect of which reasonable evidence is provided. Terms and conditions apply. These may change without notice.

Then re-book with any new information, such as new dates of travel, new destination or changes to passenger names. This means that as seats are sold the price goes up.

What fares do you charge?

This is the only paper evidence that is accepted as proof of your booking. Do NOT make the new booking first and then easubus the original booking. Double Pushchairs buggy or stroller and prams will not be carried. Behave in any manner that endangers or threatens the safety or security of any easyBus Vehicle, member of staff, passenger or their property.

You can print off the confirmation by clicking easyybus “display select booking” and printing off the page which is then displayed.